- 24/7 emergency repairs
- Same-day service
- All Melbourne suburbs
Evaporative Cooler Repair & Service FAQ
Straight answers to the questions Melbourne homeowners and businesses ask us most about evaporative cooler repairs, servicing and maintenance.
- Repairs and troubleshooting
- Servicing and maintenance
- Areas, brands and response times
- Pricing and payment
Same-Day Service
Book before 2pm on weekdays
24/7 Emergency
Nights, weekends & public holidays
Licensed & Insured
Qualified evaporative technicians
Low, Upfront Prices
Best price, agreed before work starts
General questions
What areas in Melbourne do you service?
We service all of metropolitan Melbourne, including the CBD and the eastern, western, northern and southern suburbs. Technicians are available 24/7 for emergency repairs and same-day service appointments.
What brands of evaporative coolers do you service?
We service all major evaporative cooler brands, including Breezair, Braemar, Coolair, Bonaire, Brivis, Rinnai, Coolbreeze, Celair and Climate Wizard, in residential and commercial models.
Do you offer emergency evaporative cooler repairs?
Yes. We offer 24/7 emergency repairs for urgent breakdowns such as pump failures, motor faults, leaks and complete failures in hot weather, including weekends and public holidays. Call 0405 133 761.
How quickly can you repair my evaporative cooler?
Weekday bookings made before 2pm are usually attended the same day. Urgent calls in hot weather are prioritised, and we always give you an honest arrival time when you call.
Are your technicians licensed and insured?
Yes. All our technicians are licensed and insured, with specialist experience in rooftop, wall-mounted and ducted evaporative cooling systems, and they follow Australian safety standards.
Do you service residential and commercial evaporative coolers?
Yes. We repair and maintain evaporative coolers in homes and in commercial properties such as offices, warehouses, retail stores, restaurants and multi-unit buildings.
What if I don't know what's wrong with my evaporative cooler?
That's fine. Our technician tests the pump, pads, motor, float valve and controls to find the cause, explains it in plain terms and gives you a fixed price before any work starts.
Servicing & maintenance
How often should I service my evaporative cooler?
At least once a year, ideally in spring before summer. Homes with heavy use or hard water benefit from a second visit, such as an autumn shutdown service.
What's included in an evaporative cooler service?
We drain and clean the tank, rinse and inspect the pads, test and clean the pump, clear the water distributors, check the float and drain valves, test the motor and controls, and run a full cooling test. Pads are replaced only when needed.
When should evaporative cooler pads be replaced?
When they are blocked with scale, breaking down, mouldy or causing weak or warm airflow. Many pads last several seasons with regular servicing; we check them at every service and tell you when replacement is due.
Can I maintain my evaporative cooler myself?
You can keep the area around the cooler clear and run it regularly. Roof access, tank cleaning and electrical checks should be done by a licensed technician for safety.
What are the signs my evaporative cooler needs servicing?
Weaker cooling, musty smells, new noises, leaks, rust or scale, worn or mouldy pads, weak airflow or water not circulating properly are all signs it is time for a service.
How long does an evaporative cooler last?
With regular servicing, typically 15 to 20 years. Missed servicing, hard water and running the tank dry all shorten a cooler's life.
Do you offer pre-season evaporative cooler servicing?
Yes. Book a pre-season service in September to November so your cooler is cleaned, tested and ready before Melbourne's first heatwave, and before the summer rush.
What's the difference between a service and a repair?
A service is preventative maintenance that keeps the cooler clean and efficient. A repair fixes a specific fault, such as a failed pump, motor or valve. Regular servicing reduces how often repairs are needed.
Troubleshooting & repairs
Why is my evaporative cooler not cooling properly?
Common causes are a failed pump, blocked or scaled pads, mineral build-up in the water distributors, low water level or poor airflow through the home. Make sure a window is open, then book a technician if it is still warm.
What causes my evaporative cooler to leak water?
Usually a faulty float valve, a cracked tank, damaged water lines or a blocked drain. Leaks can damage ceilings, so turn the cooler and its water supply off and book a repair promptly.
Why is my evaporative cooler making strange noises?
Grinding or squealing usually points to motor bearings or belts, rattling to loose panels or fan blades, gurgling or humming to the pump, and buzzing to an electrical fault. Turn it off if the noise is loud and book a repair.
Why does my evaporative cooler smell musty?
Stagnant water or mould on old pads is the usual cause. The tank needs draining, cleaning and sanitising, and the pads and drain valve should be checked.
Is it worth repairing an old evaporative cooler?
Usually, if the cabinet and tank are sound. For coolers around 20 years old with corrosion or several failing parts, replacement may be better value, and we will give you honest advice either way.
Pricing & payment
How much does evaporative cooler repair cost?
It depends on the fault and your cooler's brand and model, but we keep our prices low and competitive. You get a fixed, transparent price before any work starts.
Do you provide free quotes?
Yes. Quotes for repairs, servicing and maintenance are free and there is no obligation. Your technician explains the price before any work begins, with no hidden costs.
What payment methods do you accept?
We accept cash, major credit and debit cards and bank transfer. Payment is due when the work is complete, and you receive a detailed invoice.
Cooler not working? Get it fixed today.
Send us your details and a local technician will call you back shortly. Prefer to talk now? We answer the phone 24/7.
- Same-day evaporative cooler repairs across Melbourne
- 24/7 emergency call-outs, including weekends
- Fixed price quoted before any work starts
- Licensed technicians for all major brands
